Shipping policy

At CUSHCLO, we’re committed to delivering your orders swiftly and securely, no matter where you are. Below is our shipping policy, designed to give you the best possible service.

Processing Time

  • All orders are processed within 1-3 business days (Monday to Friday).
  • Orders placed on weekends or holidays will be processed on the next business day.
  • Once your order is shipped, you will receive a confirmation email with your tracking number.

Shipping Options

We offer the following shipping methods for all countries:

Free Shipping

  • Delivery time: 7-14 business days
  • Rate: Free

Insured Shipping

  • Delivery time: 6-10 business days
  • Includes full shipping insurance in case of loss or damage
  • Rate: €9,95

Express Shipping

  • Delivery time: 5-7 business days
  • Includes full shipping insurance in case of loss or damage with VIP express lane shipping
  • Rate: €19,95

Please note that delivery times may vary based on the destination and local postal services.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. This number can be used to track your order online via our website.

International Shipping

  • We ship worldwide! Customs fees, duties, and taxes may apply depending on your country. CUSHCLO is not responsible for any customs or import charges.
  • Please note that customs processing may delay delivery times.

Shipping Insurance

For peace of mind, we offer an Insured Shipping option. This service provides full coverage in case your package is lost, damaged, or delayed.

Lost or Stolen Packages

  • Once your order is marked as delivered, CUSHCLO is not responsible for lost or stolen packages. We recommend using Insured Shipping for added security.
  • If your package is lost in transit, please contact the carrier with your tracking information.

Shipping Restrictions

  • We currently ship to all countries, but certain remote locations may have longer delivery times.

For any shipping inquiries, don’t hesitate to reach out to us at support@cushclo.com.