FAQ
1. What is CUSHCLO?
CUSHCLO is a clothing brand dedicated to providing stylish, comfortable, and high-quality apparel. We prioritize using sustainable materials and innovative designs to ensure that our products meet the needs of modern consumers.
2. What materials do you use in your products?
We strive to use sustainable and high-quality materials in our clothing. Our products often feature eco-friendly fabrics like lyocell, organic cotton, and other advanced textiles designed for comfort and durability.
3. How do I choose the right size?
To find your perfect fit, please refer to our size chart available on each product page. If you have any questions about sizing, feel free to reach out to our customer support team for assistance.
4. What is your return and exchange policy?
We offer a flexible return and exchange policy. If you're not satisfied with your purchase, you can return it within 7 days for a full refund or exchange. Please ensure the items are unworn and in their original packaging.
5. How long does shipping take?
Shipping times may vary based on your location and the shipping method selected. We offer standard, insured and express shipping options, and you will receive a tracking number once your order has shipped.
6. Do you offer free shipping?
Yes, we offer free shipping on orders over a certain amount. Please check our shipping policy for more details.
7. Can I track my order?
Absolutely! Once your order is shipped, you will receive an email with a tracking number. You can use this number to check the status of your delivery.
8. How can I contact customer support?
If you have any questions or need assistance, you can reach us via email at support@cushclo.com. Our customer service team is here to help!
9. Are your products sustainable?
Yes! At CUSHCLO, we are committed to sustainability. We prioritize eco-friendly materials and ethical production practices to minimize our environmental impact.
10. How can I stay updated on new products and promotions?
To stay in the loop about our latest products, promotions, and news, sign up for our newsletter on our website. You can also follow us on social media!